MANAGE YOUR ACCOUNT

YOUR PROFILE

• How do I view my profile settings?
• Where can I find my Fortuna account and routing numbers?
• How do I change my phone number with Fortuna?
• How do I reset my Fortuna app password?
• How do I change my email address with Fortuna?
• How do I change my mailing address with Fortuna?

See all 7 articles

HOW TO SIGN IN TO THE FORTUNA APP

• What should I do before I sign in?
• How do I sign in to the Fortuna app?
• How can I sign in faster?
• What is a Passkey?
• What if I do not get my code?
• What if my code does not work?

See all 10 articles

LINKING DEBIT CARD

• Why am I receiving an error when trying to link a debit card account?

LINKING BANK ACCOUNT

• How do I update or link a new bank account with my Fortuna account?
• Why am I receiving an error when trying to link a bank account?

SECURITY & FRAUD PROTECTION

• How can I reach Fortuna Customer Support?
• How can I protect my account?

CHANGING JOBS/CLOSING YOUR ACCOUNT

• What happens to my Fortuna account if I leave my job?
• How do I cancel my Fortuna account?
• Will closing my Fortuna All-in-One account impact my next pay cycle?
• How do I withdraw my remaining available balance?